2 How to claim
To make an insurance claim online:
Online, any time in less than 10 minutes
The fastest, easiest way is via Club Marine’s online claim form, also available via the Club Marine App. You can submit your boat insurance claim 24 hours a day, 7 days a week, whenever it suits you.
It takes less than 10 minutes to complete the online claim form, and once received an emailed confirmation of receipt will be forwarded to you within one business day, and one of Club Marine’s friendly claims consultants will contact you within 2 business days of receiving your claim application.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
- You can submit your boat insurance claim form 24 hours a day, 7 days a week
Submit your claim to Club Marine via the online claim form or the Club Marine App.
Before you submit a claim
You’ll find that completing your online claim form is quicker if you have these details at hand before you start.
- Your policy information.
- Information about the incident, such as the date, where the damage occurred etc.
- Details about the loss or damage you are claiming for.
- Information about any other people, boats, vehicles or property involved.
- Quotations for repairs, photographs of the damage, and any other documents that may be relevant.
Over the phone
Alternatively, you can call Club Marine on 1300 00 CLUB (2582), and select option 2 for claims, and one of Club Marine’s friendly consultants will take you through the claims process.
R.A. Mackay Yacht Brokerage Pty Ltd, ABN 61 112 093 482 is an Agent of Club Marine Limited (“Club Marine”) ABN 12007 588 347, AFSL 236916. Club Marine is an agent of the insurer Allianz Australia Insurance Limited (“Allianz”) ABN 15000 122 850 AFSL 234708 and is a member of the Allianz Group.
Club Marine is authorised by Allianz to enter into contracts of Pleasure Craft Insurance on their behalf under binder as if iit were the insurer. We are authorised by Club Marine to enter into contracts of insurance on its behalf. We and Club Marine do not act on your behalf.
We do not provide advice on this insurance based on any consideration of your objectives, financial position or needs. Policy terms, conditions, limits, exclusion and underwriting criteria apply. Before making a decision please consider the relevant Product Disclosure Statement.
Club Marine Assist is provided by Club Marine Limited. Vehicle Assist and Trailer Assist are provided by AWP Australia Pty Ltd ABN 52 097 227 177, trading as Allianz Global Assistance. Limits, exclusions and terms and conditions apply.
If you purchase this insurance, we will receive a commission that is a percentage of the premium. Please ask us for more details.